Archive for July, 2006

July 7th 2006

The Best Way to Send Email to Multiple Recipients

Written by: Jerry Gartner in Security »

Because worms and viruses are often spread through email, Gartner Web Development recommends multiple recipients not be placed in the ‘To:’ or ‘Cc:’ fields when emailing several people. When you place multiple recipients in the ‘To:’ or ‘Cc:’ field, all of the recipients receive the email addresses of all other recipients - as does anyone else that your message is forwarded to.

Typically, email based viruses and worms spread by scanning all files on the infected computer for email addresses. The virus then sends itself to all of the addresses that it finds. When we place multiple recipients in the ‘To:’ or ‘Cc:’ fields all of the recipients gain a larger profile to potential virus or worm exposure. Additionally, other malicious programs, including those that generate spam use a similar technique. Once an address is in a spam database, the amount of junk email that we receive in our inboxes can increase exponentially.
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July 3rd 2006

Are you getting the most from software you already own?

Written by: Jerry Gartner in Uncategorized »

Like most small businesses, we have Microsoft Office software installed on all of the workstations in our office. A wide variety of information that is vital to the day to day functioning of our business is stored as Word documents and Excel spreadsheets. Much of this data is used for contact management, marketing, customer service management, transaction processing, and other important administrative functions.

In the course of business, we often see our new customers failing to utilize the full functionality of software already installed, particularly with Microsoft Office. For instance, we have seen new customers take 6 to 8 hours of labor to mail targeted materials to 300 customers. The materials and postage costs are unavoidable but the labor costs associated with compiling mailing lists and the time involved in sorting data based on customer type or zip code, not to mention personalizing each letter and addressing the envelopes, can be significantly reduced by utilizing the software that your business probably already owns.
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